Return & Refund Policy

REPLACEMENT & EXCHANGE POLICY At SeeMore Toys, we take immense pride in crafting premium, safe, and heirloom-quality wooden toys for your little ones. Each piece is carefully handcrafted, inspected, and packed with love. 1. NO RETURNS / NO CASH REFUNDS POLICY Please note that all sales made on SeeMore Toys are final. We do not offer cash refunds or return pickups for change of mind or personal preference once an order is confirmed and dispatched. 2. 7-DAY REPLACEMENT & EXCHANGE GUARANTEE We offer a 100% Free Replacement & Exchange if you receive: • A damaged item during transit • A defective piece or manufacturing flaw • An incorrect product or missing parts 3. HOW TO REQUEST A REPLACEMENT If your item is damaged or defective, please notify us within 48 hours to 7 calendar days of delivery: • Email us at: support@seemoretoys.com (or WhatsApp our customer care) • Include: Your Order Number, a brief description of the issue, and clear photos/unboxing video of the damaged item and packaging. Once verified by our team, we will arrange a reverse pickup and ship a brand new, pristine replacement product directly to your address at zero extra cost. 4. CONDITIONS FOR EXCHANGE / REPLACEMENT • The item must be in its original condition, unplayed with, and in its original brand box and packaging. • Customized, engraved, or clearance items are only eligible for replacement if physically damaged upon arrival. 5. CANCELLATION POLICY Orders can only be cancelled before they are dispatched from our workshop. Once handed over to the courier partner, orders cannot be cancelled or refunded. For any questions, reach out to our friendly support team at support@seemoretoys.com.